World-class 24/7 customer support


for our world-class customers!

qav support team and happy customers

At Quality Audio Video, we believe that world-class service and support are more important than ever in today’s connected homes and businesses.

With 13 years of experience, an industry-leading process, and a never-ending quest for improvement we are here for you around the clock.

Meet Our Problem Solvers

qav customer service and support team
qav customer service and support team
qav customer service and support team

We craft a world-class service experience for your family or business by managing your technology so you can enjoy life and focus on what’s important to you.

With rapid response and remote support available within a 30-minute window, available around the clock 24/7.  Our team of dedicated support specialists are highly trained and completely committed to the art of customer service.

Perfecting The Service Experience

qav customer service and support team

We assembled a team of customer service rock stars, industry insiders, and experts from outside our industry to deliver an extreme focus on the support experience for your modern family or business.

With an available guaranteed 30-minute response time, you can rest assured the GoQAV Care team is ready and able to help 24/7.  All events are handled by our dedicated Partner Support team.


We Look Forward To Meeting You

QAV Get In Touch

Meet the Crew

Tyson RabaniFounder & CEO

Dan LowitzTechnical Director

Jill StaleyBusiness Support Manager

Joe CervoneSystem Engineer

Jesse DilgeLead Technician

Kevin BjorkLead Technician

Michelle ChowTechnician